Imprint & AGBs & Data protection
Hotel Potsdam Katharinenholz
Hotel Potsdam Katharinenholz imprint
Hotel Katharinenholz GmbH
D - 14469 Potsdam
Tel: +49 (0) 331 24 34 80 40
Fax: +49 (0) 331 23 18 90 94
info (AT) hotel-katharinenholz.de
Managing Director: Anthony Aaldering
HRB 30433 P
Tax No .: 046/110/05917
VAT ID: DE316212198
Conditions of Use
General Terms and Conditions of the Hotel am Katharinenholz in Potsdam
Please note that for a written and verbal reservation and its acceptance by the hotel, a guest accommodation or accommodation contract is concluded. The general terms and conditions of the hotel apply.
Here are some excerpts from the terms and conditions of the Hotel am Katharinenholz:
Booked rooms are available to the guest from 3 pm on the agreed arrival day. The guest is not entitled to earlier provision. Should you be forced to arrive after 22:00, please let us know in advance.
Performance, prices, payment
The hotel is obliged to keep the rooms booked by the customer ready and to provide the agreed service. The services of the hotel result from the invitation to tender in the brochure and the reservation confirmation based thereon. The prices may be changed by the hotel if the guest / customer subsequently requests changes to the booked rooms, hotel services or length of stay and the hotel agrees. The customer undertakes to pay the applicable or agreed prices of the hotel for the room rental and the other services used by him. This also applies to services provided by the guest / customer and expenses of the hotel to third parties.
The hotel is entitled to demand a reasonable advance payment or security deposit upon conclusion of the contract or thereafter. The hotel can insist on cash payment of all services upon departure. It also has a legal lien on the things brought by the guest.
Cancellation / Cancellation
A withdrawal from the contract concluded with the hotel requires the written consent of the hotel. If this is not the case, the agreed price from the contract must be paid even if the customer does not make use of contractual services. This does not apply in cases of delayed performance of the hotel or any impossibility of providing services for which it is responsible.
For booked nights up to 5 people (individual guest), the guest / customer can withdraw from the contract for a maximum of 4 days before the agreed arrival day, without triggering payment or damage claims. Thereafter, the hotel is free to set the resulting damage as follows:
Cancellation up to 4 days before arrival = no cancellation fee
Cancellation from 3 days prior to arrival = 90% of the room price
Cancellation on the day of arrival / not arrival = 100% of the room price
For a minimum stay of 6 persons (= group arrangement), the cancellation conditions stated separately in the terms and conditions apply.
Special times, special events, and holidays are subject to different cancellation conditions.
The customer is free to prove that the hotel was not damaged or that the damage incurred by the hotel is lower than the required cancellation fee. For rooms not used by the customer, the hotel has to offset the income from other rental of the rooms and the saved expenses.
The right of withdrawal of the hotel refers in particular to factually justified reasons z. Force majeure, or if rooms have been booked under misleading or false information about the guest or purpose, or if there is reasonable reason to believe that the smooth running of the business, security and / or reputation of the hotel could be jeopardized, etc. Hotel Potsdam am Katharinenholz must notify the customer of the exercise of the right of withdrawal without delay. In the case of justified cancellation of the hotel, the customer has no claim for damages.
Platform for online dispute resolution of the European Commission:
No warning without previous contact
If you believe that the content or presentation of this website infringes the rights of third parties or statutory provisions, we ask for notification without issuing a cost note. Rightly disputed passages are removed immediately, so that the intervention of a lawyer is not required. Nevertheless, we will reject all costs incurred without prior contact, with reference to the obligation to reduce claims (§254 BGB Abs.2) and examine a counterclaim for breach of the aforementioned provisions.
German law, place of jurisdiction and place of fulfillment is Potsdam.
As of April 2017
Information about data processing in connection with Google Analytics
Responsible body in the sense of the data protection laws, in particular the EU data protection basic regulation (DSGVO), is:
Hotel Katharinenholz GmbH
Your victims rights
You can always exercise the following rights under the contact details of our data protection officer:
Information about your stored data and their processing,
Correction of incorrect personal data,
Deletion of your stored data,
Restriction of data processing, if we are not yet allowed to delete your data due to legal obligations,
Objection to the processing of your data by us and
Data portability, if you have consented to the data processing or have signed a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can always contact the supervisory authority responsible for you with a complaint. Your competent supervisory authority depends on the state of your domicile, your work or the alleged infringement. A list of the supervisory authorities (for the non-public area) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Purposes of data processing by the responsible body and third parties
You have given your express consent to
the processing is required to complete a contract with you,
the processing is necessary to fulfill a legal obligation,
processing is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not disclosing your information.
Collecting general information when visiting our website
When you access our website, a cookie automatically records information of a general nature. This information (server log files) contains about the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person.
This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. They are processed in particular for the following purposes:
Ensuring a hassle-free connection of the website,
Ensuring a smooth use of our website,
Evaluation of system security and stability as well
for further administrative purposes.
The processing of your personal data is based on our legitimate interest for the purposes mentioned above for collecting data. We do not use your information to draw conclusions about you. The recipient of the data is only the responsible body and possibly the processor.
Anonymous information of this kind may be statistically evaluated by us to optimize our website and the underlying technology.
Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as: IP address, browser used, operating system and your connection to the Internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.
Registration on our website
Provision of paid services
For the provision of paid services, we request additional data, such as: Payment details to complete your order. We store this data in our systems until the legal retention periods have expired.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
If you have questions of any kind contact us by e-mail or contact form, give us your voluntary consent to contact us. This requires the specification of a valid e-mail address. This serves to assign the request and the subsequent answering of the same. The specification of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. After completing the request you will automatically delete personal data.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
The purposes of the data processing are the evaluation of the use of the website and the compilation of reports on activities on the website. Based on the use of the website and the Internet, other related services will be provided. The processing is based on the legitimate interest of the website operator.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: Browser Add On to disable Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
Using script libraries (Google Webfonts)
In order to render our content correctly and visually appealing across browsers, we use script libraries and font libraries on this website. For example, Google Webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.
The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.
Using Google Maps
This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google Privacy Notice. There you can also change your personal privacy settings in the privacy center.
For detailed instructions on how to manage your own data related to Google products, click here.
Questions to the data protection officer
If you have any questions about privacy, please email us or contact the person responsible for data protection in our organization:
Hotel Katharinenholz GmbH
Tel. +49 (0) 331 - 24 34 80 40
Fax: +49 (0) 331 - 23 18 90 94
info (at) hotel-katharinenholz (dot) de
On our pages plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated. The Facebook plugins can be recognized by the Facebook logo or the "Like-Button" ("Like") on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
You can change your privacy settings on Twitter in the Account Settings at http://twitter.com/account/settings.
Our pages use features of Google+. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.
Collect and share information: Use the Google + button to post information worldwide. The Google + button will provide you and other users with personalized content from Google and our partners. Google stores both the information that you have + 1'd for a content and information about the page that you viewed when you clicked +1. Your + 1's can appear as clues along with your profile name and photo in Google services, such as in search results or in your Google profile, or elsewhere on websites and ads on the web.
Google records information about your +1 activities to improve Google services for you and others. To use the Google + button, you need a globally visible, public Google profile that has at least the name chosen for the profile. This name will be used in all Google services. In some cases, this name may also replace a different name you used when sharing content through your Google Account. The identity of your Google Profile may be displayed to users who know your email address or have other identifying information from you.
Use of Information Collected: In addition to the purposes outlined above, the information you provide will be used in accordance with applicable Google privacy policies. Google may publish summarized statistics about users' + 1 activity or share it with users and partners, such as publishers, advertisers, or affiliate websites.
Functions of the service Instagram are integrated on our sides. These features are provided by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, United States. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit of our pages with your user account. We point out that we as the provider of the pages do not receive any knowledge of the content of the transmitted data and their use by Instagram.
On our site, we use social plugins from the Pinterest social network operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103-490, USA ("Pinterest"). When you visit a page containing such a plugin, your browser connects directly to the servers of Pinterest. The plugin transmits protocol data to the server of Pinterest in the USA. This log data may include your IP address, the address of the websites visited, which also includes Pinterest features, browser type and settings, the date and time of the request, how you use Pinterest, and cookies.
Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit any of our YouTube plug-in-enabled sites, you will be connected to the servers of YouTube. The Youtube server will know which of our pages you visited.
If you're logged into your YouTube account, YouTube will allow you to associate your surfing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
Information, cancellation, blocking
At any time you have the right to free information about your stored personal data, their origin and recipient and the purpose of the data processing as well as a right to correction, blocking or deletion of this data. For further information on personal data, please contact us at any time at the address given in the imprint.
Contradiction advertising emails
The use of contact data published in the context of the imprint obligation for the purpose of sending unsolicited advertising and information materials is hereby rejected. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
The use of our website is usually possible without providing personal data. As far as on our sides personal data (for example name, address or eMail addresses) are raised, this takes place, as far as possible, always on freiwilliger basis. These data will not be disclosed to third parties without your explicit consent. Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible. The use of contact information published by third parties for the purpose of sending unsolicited advertising and information materials is hereby expressly excluded. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.
Information about data processing in connection with Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the person responsible for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics will be processed by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google."
Google Analytics uses so-called "cookies", text files that are stored on the computer of the site visitor and allow an analysis of the use of the website by the site visitor. The information generated by the cookie about the use of this website by the site visitor (including the shortened IP address) is usually transmitted to a Google server and stored there.
Google Analytics is used exclusively with the extension "_anonymizeIp ()" on this website. This extension ensures anonymization of the IP address by shortening and excludes a direct personal reference. The extension truncates Google's IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. The IP address transmitted by Google Analytics within the context of Google Analytics will not be merged with other data provided by Google.
On behalf of the site operator, Google will use the resulting information to evaluate the use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the site operator (Art. 6 (1) lit. DSGVO). The legitimate interest in data processing lies in the optimization of this website, the analysis of the use of the website and the adaptation of the content. The interests of the users are adequately protected by the pseudonymization.
Google LLC. is certified according to the so-called Privacy Shield (list entry here) and guarantees an appropriate level of data protection on this basis. The data sent and linked to cookies, user IDs (eg user ID) or advertising IDs will be automatically deleted after 50 months. The deletion of data whose retention period has been reached is done automatically once a month.
Capturing by Google Analytics can be prevented by the site visitor adjusting the cookie settings for this site. In addition, the collection and storage of the IP address and the data generated by cookies may be objected to at any time with future effect. The corresponding browser plugin can be downloaded and installed at the following link: https://tools.google.com/dlpage/gaoptout.
The site visitor can prevent the collection by Google Analytics on this website by clicking on the following link. An opt-out cookie is set which prevents the future collection of data when visiting this website.